THE LIMITS
What we do not do.
Every product page has a list like this somewhere. Usually it is in the contract, in grey, after the card is charged. Here it is on a page of its own with a link in the footer, because a board that finds a limit by itself stops believing the rest of what we said.
If one of these is the thing your board actually needs, do not buy this. Call (512) 222-8191 and we will tell you who does it.
No payment processing.
Dues and assessments here are a record: who owes, who has paid, what date the payment arrived, and who gets the next reminder. The money itself moves between the member and the association exactly as it does today, by check, by transfer, or through whatever your treasurer already uses. No bank account is connected to this software, we never hold a balance, and there is nothing here for anyone to abscond with. If what your board wants is dues collected with bank sync and a real ledger behind them, PayHOA and HOA Start do that, and you should buy one of those and keep this for the governance year.
No violations.
There is no violation notice, no fine schedule, no escalation ladder and no hearing tracker. This is a deliberate line rather than a gap we have not got to. A violations product is an enforcement product, it changes who the software is for, and it puts us between a board and an owner in a way a governance record should not be. If your board needs one, say so on the phone and we will tell you honestly whether it is coming. Today the answer is no.
No work orders.
Maintenance requests, vendor management, bids, invoices and work orders belong to your property management or accounting software, and they are a full product on their own. Member requests here are a governance channel: an owner writes to the board, sees that it was received, and sees what the board decided. Attaching a request to a meeting writes the agenda line. That is the whole of it. It is not a work-order queue and we do not pretend it is one.
No legal advice.
We are a software company. Where we quote a statute we say it is our reading, to support your review, and we tell you to have your attorney confirm it before the board acts. Where a state gives us only prose we show the prose and compute no date from it, because a wrong deadline in a confident font is worse than no deadline at all. Your bylaws win over our defaults in every case. And we never tell a board that it is compliant, on this site, in an email, in a quote, or in a PDF. That sentence is not ours to write.
No inspector of elections in California.
We do offer an independent inspector of elections in some states, arranged separately from the software. Not in California. Cal. Civ. Code 5110(b) disqualifies anyone who is under contract to the association for other compensable services, and the association pays us for the software, so taking that work would compromise the inspection and the election with it. California boards get a published directory of independent inspector firms instead. We take no part of their fee, no referral payment, and no revenue share, and we do not list the service as available in California on any directory or in any field.
Cal. Civ. Code 5110(b) is cited above as the reason we decline California inspector work. Our reading, to support your review, not legal advice. Confirm with your attorney before the board acts. We never tell a board that it is compliant.
ALSO TRUE
Four more, while you are here.
Not category refusals, just facts about the product today that a buyer should have before a card comes out.
No accounting.
No general ledger, no bank reconciliation, no lockbox, no budget-to-actual reporting. Keep your accounting where it is. Boards run both, and nothing here asks you to move that.
No text messages under this brand yet.
Announcements go by email today. Text messaging under the governance.center brand waits on its own carrier approval, and we will not send a text without a payment identity behind it, because that is what the rules for business texting require.
No free plan and no trial clock.
The plans are annual and they are paid. What is free is what you can take away without an account: the printable templates and the tools. If the board is not using the product after 60 days, ask and we refund the year.
No member data sold, ever.
Your roster is your organization’s. We do not sell it, rent it, or market to it. The only mail your members get from us is the mail your board sends.
ASKED AND ANSWERED
The three that come back.
Will you build the thing you do not do today?
Ask on the phone. Call or text (512) 222-8191 and we will tell you honestly whether it is coming, and when the answer is no we say no. A board that finds a limit itself stops believing anything else on the page.
Do you offer an inspector of elections?
In some states, yes, arranged separately from the software. Not in California. Cal. Civ. Code 5110(b) disqualifies anyone under contract to the association for other compensable services, and the association pays us for the software. California boards get a published directory of independent inspector firms instead, and we take no part of their fee.
Do you give legal advice?
No. Where we quote a statute we say it is our reading, to support your review, and we tell you to have your attorney confirm it before the board acts. We never tell a board that it is compliant.
STILL A FIT
If none of that was a dealbreaker.
Send us your roster and we set the community up for you, on the phone, in one sitting.